Family Connect App
Keeping Families Close.
A mobile app for messaging, calls and top-ups between ship and home.
Distance and time zones strain relationships. The Family Connect app lets crew message and call loved ones in a data-efficient way, and lets families send credit or vouchers directly.
Request a ProposalKey Features
Low-data messaging, voice and video calling
Family top-ups and voucher gifting
Scheduled calls that respect watch patterns and time zones
Photo and voice-note sharing in compressed form
Privacy controls and secure authentication
Available on iOS and Android
Benefits For Customers
Plans for Every Model: Plans that suit owner-paid, crew-paid and hybrid models.
Operations Come First: Policy controls that protect bridge and operational traffic.
Multilingual Crews: Support for multilingual crews.
24/7 Support: Our service desk and NOC operate 24/7, with remote diagnostics first and engineer dispatch where needed.
Technical Specifications
Platforms
iOS and Android
Calling
Low-data messaging, voice and video
Top-Ups
Family top-ups and voucher gifting
Privacy
Privacy controls, secure authentication
Use Cases
Guest-Grade Connectivity at Cruise-Line Scale.
Cruise
Keeping Families Close.
Best Suited For
Cruise
A cruise ship is a floating city. Guests, crew, point-of-sale, safety and hotel systems all compete for the same satellite capacity.
Best Suited For
Companies that treat crew wellbeing as a retention strategy.
Talk to Visiotech about Family Connect App. Request a proposal.
Discuss the best crew engagement solutions for your fleet or remote operations.
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Wherever the Voyage Leads, Stay Connected.
Speak to a Visiotech specialist about connectivity, cyber resilience and class-approved services for your fleet.